People
Fashion’s success is driven by people, giving this pillar a fundamental role. From the beginning of designing a garment, to the sourcing of materials and finally the consumption of it, people are required every step of the way. People’s relationship to fashion is interchangeable. For some people fashion is a way to express self-image, for others fashion is a product of capitalism and an enabler of cheap labour and exploitation. The inequalities within the industry have been highlighted more than ever the last few generations, as focus has been on consumption and fast fashion.
Gen Z, making up the members born between 1995-2010, “shaped by the digital age, climate anxiety, a shifting financial landscape, and COVID-19.” (McKninsey & Company 2023) are the current biggest influence on the future. They have shaped the fashion industry as designers as well as consumers. Focused on wellbeing and inclusivity as well as green practises: they are avid consumers, trying to keep up with everchanging trends and their lack of monotony. The importance social media has in their lives has led to a lot of impulse buying, due to effective marketing and comparison. This has made them unethical buyers at times and the core of fashion and over-consumption. However, gen Z are amongst the most politically and socially active. This has made them fight against unjust treatment in third-world countries to make cheap garments for even cheaper labour. Moreover, the trends arising are commonly from earlier decades, which has changed the connotations with second-hand fashion. The suitability of an item is now valued.
To accommodate for this generation, brands need to have the values that line up with gen Zs way of living. As a generation grown up on the foundation of technology, the use of online shopping is essential. The brand’s purpose needs to align with the production and consumption every step of the way. Authenticity is extremely important to attract gen Z and their access to being connected with anyone at any time with the use of technology means that brands need to have a strong purpose to allow consumers to connect with it. FENTY has led by example, founder Rihanna “pushed the boundary of the makeup industry toward more inclusivity and diversity regardless of complexion and gender” (Johnson, C., & Cindy, J. 2021). The success of the brand has been reflected through the strong values and authenticity that have attracted gen Z and their focus on equality and equity.
Overall, brands need to evolve and change as their customers do. This by taking on key people skills. Communication is by far the most important, being able to listen to each other and work as a team to improve a brand based on the needs of the current social issues.
References:
Djafarova, E., & Bowes, T. (2021). ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry. Journal of retailing and consumer services, 59, 102345.
Johnson, C., & Cindy, J. (2021, December). Diversity in Beauty. In Proceedings of the 75th Annual Scientific Meeting & Showcase, New York, NY, USA (pp. 13-15).
McKinsey & Company. (March 20, 2023). “What is Gen Z?”. McKinsey Explainers.
Turner, A. (2015). Generation Z: Technology and social interest. The journal of individual Psychology, 71(2), 103-113.